ISO 20000 Lead Implementer

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Course Details:

START DATE:
10-06-2019
END DATE:
13-06-2019
DURATION:
09:00 - 17:00
COURSE LOCATION:
Nairobi - Kenya
COURSE LANGUAGE:
English
COURSE STATUS:
Scheduled
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Master the implementation and management of IT Service Management Systems (ITSMS) based on ISO/IEC 20000.

This four-day intensive course enables participants to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an IT Service Management System (ITSMS) based on ISO/IEC 20000. During this training course, you will also gain a thorough understanding of the best practices of IT Service Management Systems and consequently improve an organization’s IT processes and/or services, effectiveness and overall performance.

For more information, please visit PECB.

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